Refund policy

Refunds are available for non-custom items returned within 14 days of delivery.
Items must be unused and in original packaging.
Refunds will be issued once the returned item is received and inspected.
Return shipping costs are the responsibility of the customer.
Custom or personalized items are non-refundable unless damaged or defective.
If your item arrives damaged, contact us within 48 hours of delivery with clear photos.
We will offer a replacement or refund based on the severity of the damage.
Shipping fees are non-refundable.

🔁 Returns & Exchanges
Returns are accepted within 14 days of delivery for non-custom items.
Items must be unused and in original packaging.
Buyer is responsible for return shipping costs.
Custom or personalized products are non-returnable unless damaged or defective.

🛠️ Damaged Items
If your item arrives damaged, contact us within 48 hours of delivery with clear photos.
We will replace or refund based on the severity of the damage.
Keep all packaging materials in case a claim with the courier is needed.

💡 Product Disclaimer
Each piece is handcrafted and made from upcycled materials. Minor variations or imperfections may occur and add to the uniqueness of your item.
Lamp components are tested before shipping, but always use certified bulbs and plugs appropriate for your region.